A bit about us

We’re Waterstons – a consultancy that blends technology and business insight to help organisations thrive. From universities to manufacturers, our clients span sectors and continents. What unites them? A desire to do things better. And that’s exactly what we help them do.

We believe in people first. That means empowering you to grow, innovate, and make a real impact. Whether you're passionate about tech, strategy, or problem-solving, we’ll help you find your place – and your purpose.

A bit about you

We like to think our culture is our greatest source of strength. We are building a team and business with a shared set of values and our clients tell us they can feel the difference.

We’re looking for those who are hungry for a challenge, those keen and willing to learn new things, to develop and adapt. We’re looking for curious souls and those excited by the prospect of solving intricate client problems.

We work in a collaborative environment where diverse perspectives come together to spark innovation. Your ideas won't just be heard – they'll be celebrated and nurtured.

What You'll do

By joining the Managed Services team, you’ll gain experience in our four main technical functions in a four-month rotation period.

Managed IT Support

Our support team are contactable over the phone or email, where clients can reach you to resolve their technical challenges. We don’t do “tiers”, and we’re more interested in fixing the issue permanently, so you’ll be given the opportunity to own end-to-end troubleshooting and resolution process, empowering you to make a lasting impact and deliver exceptional service.

Managed IT Monitoring and Management

We look after thousands of physical devices, as well as cloud-based platforms, and the network that connects them all together. In this team, you’ll learn how to detect, investigate, and solve performance and capacity issues before they cause downtime for our clients.

Backup Assurance

We keep a close watch on our clients’ backups, and make sure their data is properly protected. In this team, you’ll learn how to troubleshoot and solve problems ensuring our clients’ critical data is properly protected. You will develop a deep understanding of backup systems, tools, and technologies, as well as staying up to date with industry trends and best practices in backup and data protection to contribute to continuous improvement processes.

IT Service Delivery

You have the power to transform a reactive, chaotic IT service into an empowering solution that adds genuine value to our clients' businesses. Our primary objective is to enhance and mature our clients' IT environments by providing transparent risk assessments and proactive assistance. In the Service Delivery team, you'll gain the skills to identify potential risks, conduct in-depth investigations, and present your findings to drive continuous improvement in our clients' IT infrastructure.

You’ll get the opportunity to choose a specialist focus on a major vendor area of technology like Microsoft, VMware, AWS, or Cisco.

Don’t just take our word for it – check out our career stories!

Why Waterstons?

We offer careers, not jobs. You’ll get a personalised development plan, plenty of learning opportunities, and the freedom to shape your own path.

Here are just a few of our perks:

• Unlimited Annual Leave

• Private medical insurance

• Gym and retail discounts

• Opportunities to get involved in CSR

And there’s more!

Our Recruitment Process

Online Application – Open until December. Just fill out the form.

Video Questions – No tech tests, just a chance to show us who you are.

Assessment Centre – Join us at one of our offices for a day of activities designed to help us get to know you better.